Effective Date: 06/25/2025

SmokeShopToGo is committed to ensuring digital accessibility for all customers, including those with disabilities. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provides guidance on making web content more accessible for individuals with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

1. Our Commitment

We are continuously working to improve the accessibility of our website and digital assets. Our development and design teams integrate accessibility best practices during all phases of the site lifecycle. Regular audits and testing are performed to identify and resolve accessibility issues.

2. Assistive Technologies

We aim to support screen readers, keyboard navigation, text-to-speech tools, magnification software, and other common assistive technologies. Our website is designed to be navigable without a mouse, and we aim to provide text alternatives for non-text content whenever possible.

3. Reasonable Accommodations

If you need any accommodation to access information or complete a transaction on our site, we encourage you to contact us. We will do our best to provide the content or service through an alternative method that meets your needs.

4. Known Limitations

Despite our best efforts, there may be some areas of our website that are not fully accessible. We welcome feedback and suggestions from users about ways to improve accessibility and address barriers.

5. Contact Us

If you encounter an accessibility issue or have suggestions for improvement, please contact us:

• Email: support@smokeshoptogo.com

Please include the URL of the page you were trying to access and a brief description of the issue. We aim to respond to accessibility requests within 3–5 business days.