Privacy and Cookie Policy
Effective Date: [Insert Date]. SmokeShopToGo (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect information that you provide directly and information collected automatically:
- Account & Order Information: name, billing/shipping address, email, phone, order history.
- Age Verification: age/date of birth, third-party verification via AgeChecker.net or equal platforms.
- Payment Details: securely processed via Authorize.net—no credit card data is stored on our servers.
- Device & Usage Data: IP address, browser type, session activity, device identifiers.
- Ad Tracking Data: from cookies and pixels (Google, Meta/Instagram/Facebook, TikTok, and others).
2. How We Use Your Information
- To process and fulfill orders, manage returns, and provide customer support.
- To perform compliance checks—such as age verification and fraud prevention.
- To run advertising campaigns, deliver targeted ads, and personalize product recommendations.
- To analyze website performance, enhance services, and inform decisions on new products.
- To communicate with you about orders, promotions, updates, policy changes, and customer surveys.
- To meet our legal obligations, defend our rights, or comply with lawful requests from government/regulatory authorities (e.g., FDA, DEA).
3. Cookies, Pixels & Browser Signals
We and our advertising partners (e.g., Google, Meta, TikTok) use cookies, web beacons, tracking pixels, and identifiers to:
- Remember your shopping cart and preferences.
- Provide personalized content, which may include age gating, geolocation, or product recommendations.
- Measure ad effectiveness, track conversions, and optimize marketing spend.
You may adjust your browser settings to refuse cookies, but certain website features—such as checkout, age verification, and personalized content—may not function properly without them.
4. Information Sharing
We do not sell your personal data. We may share personal information with:
- Service Providers: payment processing (Authorize.net), shipping carriers, age-verification providers, website analytics, and ad platforms.
- Legal & Regulatory Requests: to comply with law enforcement, legal proceedings, FDA/DEA inspections, or subpoenas.
- Business Transfers: in the event of a sale or reorganization of our business.
5. Data Security & Retention
We implement industry-standard technical and organizational security measures (e.g., SSL/TLS encryption, secure storage) to safeguard your data. We retain personal data only as long as necessary to fulfill legal and business requirements.
6. Your Choices
- Access or Corrections: Contact us at support@smokeshoptogo.com to request access, corrections, or updates to your data.
- Marketing Opt-Out: You may opt out of promotional communications at any time by unsubscribing via email or contacting our support team.
- Cookie Preferences: Adjust your browser settings or visit our Cookie Settings page (if available).
7. California Privacy Rights
CalOPPA
- Our policy describes the types of personal information collected and how we respond to “Do Not Track” signals (currently we do not honor DNT, but some third-party services may continue tracking).
- You may request access, correction, or deletion of your personal data by contacting support.
- The Effective Date is indicated above, and significant changes will be posted on this page.
CCPA & CPRA
- California residents have the right to request access to or deletion of personal data, to opt-out of the sale/sharing of data (via our Do Not Sell or Share My Personal Information page), and to be free from discriminatory treatment.
- We do not discriminate against individuals who exercise their privacy rights.
- Minors under the age of 16 may only provide personal information with affirmative consent.
8. Children’s Privacy
Our website is for adults only. We do not knowingly collect data from anyone under the age of 21. If you believe a minor has provided information on our site, please contact us to request deletion.
9. International Data Transfers
We operate in the U.S. and data may be processed or stored in other jurisdictions via our service providers. Use of internationally transferred data is limited to purposes described here.
10. Updates to This Policy
We may revise this policy from time to time. Material changes will be notified via a banner or highlighted within this page. Continued use after changes constitutes acceptance.
11. Contact Information
If you have any questions or requests regarding your personal data or this Privacy Policy, contact us at:
Email: support@smokeshoptogo.com