Date Issued: June 15, 2025

Product: XYZ Vape Battery Pack Model X20

Reason: Reports of battery overheating during charging, posing a fire hazard.

Action: Customers are advised to stop using the product immediately and contact our support for a return label and full refund or replacement.

Date Issued: May 28, 2025

Product: ABC Kratom Powder 100g Bag

Reason: Incomplete warning labels and missing batch traceability codes.

Action: Please return this product to the point of purchase or contact us directly for a compliant replacement or refund.